Refund Policy
Last updated: June 2025
1. Refund Eligibility
Refunds may be requested under the following conditions:
- Request made within 3 days of enrollment (before attending more than 1 class)
- Trainer consistently unavailable and no replacement provided
- Medical emergency (with supporting documentation)
- Relocation outside our service area (with proof)
2. Non-Refundable Cases
- Classes already attended cannot be refunded
- Requests made after 3 days of enrollment
- Student voluntarily stopped attending without prior communication
- Dissatisfaction after multiple classes (we encourage raising concerns early)
- Demo class fees (demo classes are without any cost)
3. Refund Process
- Contact us via phone or email with your enrollment details
- State the reason for your refund request
- Our team will review within 2 business days
- If approved, refund will be processed within 7 business days
- Refund will be credited to the original payment method
4. Partial Refunds
In some cases, partial refunds may be offered:
- If you attended some classes, the fee for remaining unattended classes may be refunded
- An administrative fee of 10% may be deducted
- Home class travel allowances are non-refundable
5. Course Transfers
Instead of a refund, you may opt to:
- Transfer your remaining classes to another family member
- Pause your enrollment for up to 30 days (one time)
- Switch between studio and home class mode
6. Contact for Refunds
To initiate a refund request, contact us:
📞 +91-9886101032
✉️ [email protected]
Please include your name, phone number, enrollment date, and reason for the refund request.